VISAClearance

Privacy Policy

Last updated: March 5, 2026

1. Introduction

Visa-Clearance.com (“Visa-Clearance,” “we,” “our,” or “us”) operates the website visa-clearance.com and provides online travel visa application services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, services, and any related applications (collectively, the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

Information You Provide Directly

When you use our Service, we may collect the following categories of personal information:

  • Identifiers: Full name, date of birth, email address, phone number, mailing address, nationality
  • Passport and Travel Document Data: Passport number, issue and expiration dates, country of issue, place of birth, passport photograph
  • Biometric Data: Selfie/photograph for identity verification purposes
  • Financial Information: Payment card details (processed securely through our payment provider Stripe)
  • Travel Information: Destination country, travel dates, purpose of travel
  • Employment Information: Job title, employer name, employer address (where required by visa applications)
  • Family Information: Parent names, emergency contact details (where required by visa applications)
  • Eligibility Information: Responses to eligibility and background questions required by government visa application forms

Information Collected Automatically

When you access our Service, we automatically collect:

  • Device Information: IP address, browser type and version, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, referring URLs, click patterns
  • Cookies and Similar Technologies: See our Cookie Policy for details

Information from Third Parties

We may receive information from third-party services you use to interact with us, such as payment processors and identity verification services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Visa Application Processing: To prepare, review, and submit visa applications on your behalf to the relevant government authorities
  • Payment Processing: To process payments for our services through Stripe
  • Communication: To send you application status updates, confirmations, and respond to inquiries
  • Identity Verification: To verify your identity using your passport and selfie photographs
  • Service Improvement: To analyze usage patterns and improve our Service
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To detect, prevent, and address fraud, unauthorized access, and other illegal activities

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Government Authorities: We submit your visa application data directly to the relevant government immigration authorities as required for visa processing. This is the core purpose of our Service.
  • Payment Processors: We share financial data with Stripe to process your payments securely. Stripe's privacy policy governs their handling of your data.
  • Cloud Service Providers: We use Cloudflare to host our Service and store data securely.
  • Email Service Providers: We use transactional email services to send you application updates and confirmations.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not sell your personal information to third parties. We do not share your information for third-party advertising purposes.

5. Data Storage and Security

Your data is stored on secure servers provided by Cloudflare. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL)
  • Encrypted storage of sensitive documents
  • Access controls limiting data access to authorized personnel
  • Regular security assessments

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to complete your visa application, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Visa Application Data: Retained for the duration of your visa validity period plus 1 year, unless required longer by law
  • Passport Images and Selfies: Deleted within 90 days after your application is completed or cancelled
  • Payment Records: Retained for up to 7 years as required by financial regulations
  • Account Data: Retained until you request deletion of your account

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right of Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete personal information
  • Right to Erasure: Request deletion of your personal information, subject to legal retention requirements
  • Right to Restrict Processing: Request that we limit how we use your data
  • Right to Data Portability: Request a machine-readable copy of your data
  • Right to Object: Object to certain types of data processing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@visa-clearance.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and the European Union. These countries may have data protection laws that differ from the laws of your jurisdiction. By using our Service, you consent to the transfer of your information to these countries.

Where required by applicable law, we ensure appropriate safeguards are in place for international transfers, such as Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 without verified parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Do Not Track

Our Service does not currently respond to “Do Not Track” (DNT) browser signals. We will update this policy if we adopt a DNT standard in the future.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Visa-Clearance.com
Email: privacy@visa-clearance.com